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At
Vertex, we handle
various mission critical tasks in Enterprise Resource Planning (ERP)
System development most effectively.
What is ERP?
Enterprise resource planning software,
or ERP, is futuristic solution to integrate all departments and
functions across a company onto a single computer system that can serve all
those different departments' particular needs.
That is a tall order, building a
single software program that serves the needs of people in finance as well as it
does the people in human resources and in the warehouse. Each of those
departments typically has its own computer system optimized for the particular
ways that the department does its work. But ERP combines them all together into
a single, integrated software program that runs off a single database so that
the various departments can more easily share information and communicate with
each other. That integrated approach can have a tremendous payback if companies
install the software correctly.
There are five major reasons why
companies undertake ERP....
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Integrate financial information
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Integrate customer order
information
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Standardize and speed up
manufacturing processes
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Reduce inventory
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Standardize HR information
How can ERP improve a company's
business performance?
ERP's best hope for demonstrating
value is as a sort of battering ram for improving the way your company takes a
customer order and processes it into an invoice and revenue—otherwise known as
the order fulfillment process. That is why ERP is often referred to as
back-office software. It doesn't handle the up-front selling process ( We offer CRM solution to do this); rather, ERP
takes a customer order and provides a software road map for automating the
different steps along the path to fulfilling it. When a customer service
representative enters a customer order into an ERP system, he has all the
information necessary to complete the order (the customer's credit rating and
order history from the finance module, the company's inventory levels from the
warehouse module and the shipping dock's trucking schedule from the logistics
module, for example).
People in these different departments
all see the same information and can update it. When one department finishes
with the order it is automatically routed via the ERP system to the next
department. To find out where the order is at any point, you need only log in to
the ERP system and track it down. With luck, the order process moves like a bolt
of lightning through the organization, and customers get their orders faster and
with fewer errors than before.
ERP can apply that same magic to the other major
business processes, such as employee benefits or financial reporting.
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